Stove Supplies, and Multi-Fuel and Wood-Burning Stove Installations, in Uckfield | Your Questions Answered

Swept Away Installations is a mobile service provider from Eastbourne with a team of accredited HETAS engineers and stove installers who undertake multi-fuel and wood-burning stove installations. We also offer the services of a certificated chimney sweep. Multi-fuel stoves and wood-burning stoves are our passion, and the Uckfield area is one where we continue to offer our customers key benefits that arise from not having a stove showroom.

We can still offer you a complete range of multi-fuel and wood-burning stove supplies but at friendlier prices because we have fewer overheads.

Here, we answer questions frequently asked by homeowners in Uckfield.

How will I know what to choose if you don’t have a stove showroom?

We understand that visiting a stove showroom in the Uckfield area gives you a chance to see working displays but floorspace can limit how many stoves you can choose from. Swept Away Installations uses brochures and online catalogues to show you the most suitable multi-fuel stoves and wood-burning stoves for your property with photographs provided within a home setting.

Don’t worry about not being able to see the product physically. We will never use hard-sell tactics to make you buy a stove that won’t suit your home.

Do you stock the multi-fuel and wood-burning stove supplies I need?

All multi-fuel and wood-burning stove supplies come supplied by Swept Away Installations. We have a huge manufacturer and regional supplier network so we can source all branded multi-fuel stoves and wood-burning stoves within a very short timeframe. All fixtures, fittings and accessories also come as part of the package, so you’ll never need to visit a stove showroom to buy extras.

Customers in Uckfield benefit from a one-stop service where we take care of everything relating to supplies, installations and annual maintenance.

Why should I insist on using HETAS engineers and stove installers?

HETAS has resources which show you lists of approved appliances, fuels and equipment. By choosing our HETAS engineers and stove installers, you are putting your trust into registered and competent tradespeople who not only understand the needs of the customer, but who will also install to the latest UK Building Regulations and safety standards for your personal peace of mind.

Our engineers and installers have an excellent reputation in Uckfield which has been earned on their knowledge of HETAS and the scheme it runs.

When will I need the services of a chimney sweep?

You should use a certificated chimney sweep for annual maintenance so the stove, the chimney, the flue and the lining undergo rigorous inspection. A sweep will also check things like the flue joints for leaks. At specific intervals based on usage, it might also be necessary to replace the fire rope. All this, and more, will be included whenever you choose us for yearly maintenance.

A service includes the cleaning of multi-fuel stoves and wood-burning stoves so that combustion is optimised, and the appliance burns efficiently.

Do your multi-fuel stoves and wood-burning stoves have DEFRA approval?

Yes, we have many multi-fuel stoves and wood-burning stoves in our product selection with approval from DEFRA. This means that the stove has passed a series of stringent checks and inspections, and it has met the criteria for use in a smoke-controlled area. Some stoves undergo modification so that there are limits to how much they can starve air and cause smokier combustion.

DEFRA-approved stoves, either multi-fuel or wood-burning, can be used in all areas of Uckfield which have been classified as smoke-controlled zones.

What happens after a multi-fuel or wood-burning stove installation?

Our service doesn’t come to an end once we complete a multi-fuel or wood-burning stove installation. Aftersales is just as important and we are always on hand to offer advice, or to send one of our HETAS engineers or stove installers to your Uckfield property if a new appliance is causing issues. We are not the type of company that leaves you to fend for yourself after an installation.

And when you use us for maintenance services in the future, we send out own chimney sweeps, and we never subcontract our work to others.